![]() I would like to just zoom in when necessary and otherwise see the entire screen.Ĭomments: It is the perfect fit for customer support, especially across different operating systems.Īs far as remote access programs go, this is one of the best we have used. It would be nice if it was optional to change the resolution, but it does it automatically. The mobile app is a bit frustrating because it changes the resolution of the screen you are remote accessing, I assume because it's trying to make things more visible, but then you can't see the other parts of the screen or certain buttons on the program that we use the most. ![]() It also is very nice that it saves the log-in information to the computer so that you don't have to type it every time. It is very easy to use, with very few kinks. I also like the pricing structure as compared to TeamViewer (it allows unlimited users, and you pay based on how many computers you are accessing). It is an excellent price for the functionality. ![]() I haven't worked with their customer support team because I haven't needed to (which is a good thing since we haven't had problems!), so I can't comment on that. It has really helped us to provide more flexibility to our employees to get their work done, or to still be able to provide support to our team despite being forced to stay home (such as during self-quarantine due to COVID-19, etc.). Comments: LogMeIn Pro has allowed us to work remotely fairly effortlessly for a reasonable cost. ![]()
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